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From “Microsoft: CapEx Conundrum” (August 2024):
“If these [Copilot] tools become part of the daily workflow for knowledge workers, and then deliver meaningful productivity improvements, I am confident there will be significant adoption among the more than 400 million Office 365 Commercial paid seats over time (said differently, that value add would significantly outweigh the $30 monthly cost for certain types of knowledge workers). If that happens, the spread between seats growth and revenue growth should widen further in the years ahead.”
Over the next few quarters, I was somewhat disappointed by the lack of improvement on this KPI (the spread between M365 Commercial seats growth and M365 Commercial revenue growth). What you can see below is that Microsoft has started putting those concerns to rest: